For over 12 years, our customers have been our number one priority. We offer flat rate shipping of only $15 regardless of order size or quantity. We ship within the United States Only (lower 48). All returns, unless defective, are for store credit only. We do everything within our means to see to it that your purchase is a satisfying experience and that your new hammock or accessory will be a joy to own. If you have any questions whatsoever, please feel free to call 715-347-7467 and ask for Shawn.